Customer Support

Real people, ready to help with quotes, payments, documents and claims.

Email us

support@biberkinsurance.com

We reply within one business day.

Call us

+1 312-604-5253

Mon–Fri, 8am–8pm ET.

Billing and payment questions

Payments are processed securely by our payment provider in US dollars. If a payment fails or you were charged incorrectly, email us with your policy number and the date of the charge and we will resolve it.

Policy changes and cancellations

To change coverage, add a certificate holder or cancel a policy, contact support with your policy number. See our cancellation and refund policy for details.